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  • A round badge with a stylized silhouette of Australia and the words 'Australian Owned Certified' wrapping around the edges.
    Australian Owned Certified

    Proudly Australian Owned and operated in Brisbane for 40 Years.
  • A star-shaped seal with a check mark inside representing high quality.
    Quality New & Used

    Expertly selected products — new or used, always reliable.
  • A stylized icon showing a person in a circle with a star above them.
    Knowledgable Support

    No fluff — just practical advice from people who have done it all before.
  • An icon with three circles connected via lines to represent a joined link of services.
    End-to-End Service

    From planning to installation, audits and more, we handle everything.

Shipping & Delivery Policy

ABSOE delivers products Australia-wide using trusted third-party couriers and freight providers, including customer-nominated carriers where requested.

Shipping Costs

Shipping charges are based on the size, weight, delivery location, and urgency of your order. Exact shipping and freight costs will be calculated at checkout or confirmation and added to your total before payment.

Flat-Pack Shipping

To help reduce delivery fees, some items subject to its design may be shipped flat-packed.

Dispatch & Delivery Timeframes

Orders are typically dispatched within 2 business days if stock is on hand . Estimated delivery times are between 3–7 business days, depending on your location in Australia.

International Orders

For international deliveries, ABSOE will work directly with the customer to coordinate shipping arrangements and costs.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email. You can use this information to monitor the status of your delivery.

Delivery Issues

If your order is delayed, arrives damaged, or is missing items, please contact our customer support team as soon as possible. We’ll work quickly to resolve the issue in coordination with the freight provider.

Returns & Exchanges

For information on returns or exchanges, please refer to our Returns Policy or contact our support team. We aim to make the process simple and transparent.